Building a superior system for First Responders to enhance their work experience and futures, the institutions they are a part of and the Communities they serve.
Who We Are
First Assist is a Public Safety Solutions Company dedicated to enhancing the well-being, sustainability, and effectiveness of First Responders. We believe that every First Responder deserves a system that supports their immediate needs and empowers their future. Our mission is to transform Public Safety Systems, enabling First Responders to thrive both professionally and personally, while designing infrastructure that efficiently utilizes resources and government-allocated funds to enhance community services.
Our global team brings together a wealth of experience from diverse backgrounds and career stages, allowing us to craft solutions that address the unique needs of First Responders worldwide. Drawing from international best practices, we create adaptable solutions that empower First Responders and strengthen communities, no matter where they are. Whether supporting urban or rural First Responders, we adapt proven models from different regions to foster a more effective, equitable, and sustainable approach to public safety.
Our global team brings together a wealth of experience from diverse backgrounds and career stages, allowing us to craft solutions that address the unique needs of First Responders worldwide. Drawing from international best practices, we create adaptable solutions that empower First Responders and strengthen communities, no matter where they are. Whether supporting urban or rural First Responders, we adapt proven models from different regions to foster a more effective, equitable, and sustainable approach to public safety.
Our purpose
First Assist was founded on the realization that current public safety systems and their reactive resources often fall short in providing adequate support for First Responders. Leveraging our experience and expertise, we see a significant opportunity to transform these systems, ensuring optimal conditions for First Responders, their families, and the communities they serve.
our vision
At First Assist, we envision a future where First Responders are supported by superior systems that empower them to thrive both professionally and personally. These systems are designed to:
Provide Optimal Support for their well-being, career progression, and personal resilience.
Offer Improved Resources tailored to meet the evolving demands of their roles.
Deliver Better Outcomes for the situations they encounter and the civilians they protect.
We recognise that meaningful change begins with the institutions and infrastructures that First Responders rely on daily. That’s why our work is not only focused on individual support but also on:
Strengthening Public Safety Institutions: Enhancing policies, training programs, and organizational structures to better equip and support First Responders.
Recalibrating Infrastructure: Building and refining operational frameworks to ensure efficiency, equity, and sustainability.
Empowering Communities: Creating systems that amplify the effectiveness of First Responders while fostering trust and safety within the populations they serve.
Through these efforts, we aim to create a harmonious ecosystem where the needs of First Responders, their institutions, and their communities are met in unison.
Provide Optimal Support for their well-being, career progression, and personal resilience.
Offer Improved Resources tailored to meet the evolving demands of their roles.
Deliver Better Outcomes for the situations they encounter and the civilians they protect.
We recognise that meaningful change begins with the institutions and infrastructures that First Responders rely on daily. That’s why our work is not only focused on individual support but also on:
Strengthening Public Safety Institutions: Enhancing policies, training programs, and organizational structures to better equip and support First Responders.
Recalibrating Infrastructure: Building and refining operational frameworks to ensure efficiency, equity, and sustainability.
Empowering Communities: Creating systems that amplify the effectiveness of First Responders while fostering trust and safety within the populations they serve.
Through these efforts, we aim to create a harmonious ecosystem where the needs of First Responders, their institutions, and their communities are met in unison.
our work
We don’t just design systems—we implement real, actionable solutions that improve every stage of a First Responder’s career. From recruitment and training to on-the-job support and long-term mental health care, we’ve helped First Responders achieve higher job satisfaction, better work-life balance, and stronger support networks.
Our work prioritises:
Systemic Improvement: Enhancing the institutions and infrastructures that First Responders rely on to ensure equitable, efficient, and sustainable operations.
Comprehensive Support: Developing programs and resources that address professional challenges, mental health needs, and personal resilience.
Community-Centered Solutions: Bridging the gap between First Responders and the communities they serve by fostering trust, safety, and collaboration.
We leverage our broad, multi-sector experience to:
Analyze Current Systems: Identifying weaknesses and opportunities for growth within existing frameworks.
Design Tailored Solutions: Crafting innovative programs that meet the evolving needs of First Responders and their institutions.
Implement Sustainable Changes: Ensuring long-term impact through practical, future-focused strategies that integrate seamlessly with current systems.
By focusing on the intersection of individual support, institutional effectiveness, and community outcomes, First Assist creates solutions that empower First Responders to protect and serve sustainably and effectively.
Our work prioritises:
Systemic Improvement: Enhancing the institutions and infrastructures that First Responders rely on to ensure equitable, efficient, and sustainable operations.
Comprehensive Support: Developing programs and resources that address professional challenges, mental health needs, and personal resilience.
Community-Centered Solutions: Bridging the gap between First Responders and the communities they serve by fostering trust, safety, and collaboration.
We leverage our broad, multi-sector experience to:
Analyze Current Systems: Identifying weaknesses and opportunities for growth within existing frameworks.
Design Tailored Solutions: Crafting innovative programs that meet the evolving needs of First Responders and their institutions.
Implement Sustainable Changes: Ensuring long-term impact through practical, future-focused strategies that integrate seamlessly with current systems.
By focusing on the intersection of individual support, institutional effectiveness, and community outcomes, First Assist creates solutions that empower First Responders to protect and serve sustainably and effectively.
meeting our founders
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JAMIE MEYER
Chief Executive Architect & Director of Solutions Jamie Meyer is a Social Architect from Australia, her body of work integrates social, institutional, and economic frameworks to meet human needs through sustainable systems. She is dedicated to reshaping public safety systems, unlocking their full potential. With a vision for transformative change, Jamie leverages years of experience to design systems that not only support First Responders but empower them, ensuring that the structures supporting them promote equity, effectiveness, and long-term resilience |
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Brian Livingston
Director of Executives & Police Officer Executive Brian Livingston, a former Police Officer and Police College Instructor from Canada, transitioned into entrepreneurship to support First Responders. As a mentor, he helps those unable to return to duty to become successful business owners, fostering resilience and opportunity within the First Responder community. |
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Kyle Goodnight
Director of Partners & EMT Executive Kyle Goodknight, an accomplished medical professional, specialises in paramedicine, respiratory therapy, and medical equipment development. As a certified instructor, Kyle advances healthcare professional training and adoption of cutting-edge medical technologies, contributing to the growth and sustainability of the field. |
